IT Support Malaysia (Johor Bahru / Kuala Lumpur)
Our Guiding Principles
- Be proactive in seeking problems and learning and exploring new technologies and tools
- Priortize, Plan and Execute IT Support Plans
- Delivering the Best IT Support Services at affordable prices
- Achieve personal growth & development for our support engineers in terms of expertise and work-life balance
- “Always Going a extra mile for our customers”. Always exceeding customer expectations and needs.
- Always “Think Win-Win”, as to achieve a long term and sustainable relationship with customers and suppliers
- Synergize business processes and forging lasting partnership with our customers and suppliers
- Empathetic listening to our customers with open mind and heart
- Sharpening the Saw – always learning and sharing ideas, in the pursue of seeking even better solutions.
We Believe in
- Being Passionately In Love with Technologies and People
- Delivering Timely and Suitable Solutions to Tough Challenges.
We are a robust and market-proven Malaysia IT Support Outsourced Company for IT Managed Services.
- Started in 1993. Have accumulated a vast of IT Experience and Knowledge over 20 years.
- Provide Electronic Tickets for issue tracking and logging for each IT Support Sessions
- During IT Troubleshooting Session, Deploying a Secured and Encrypted Remote Tunnel between users and engineers.
- Get instant IT Support Service with Remote Support at a click of a mouse! VT2
- Experienced,Friendly and Dedicated Technical IT Support Engineers
- ServiceDesk (more than a IT Service Support Helpdesk)
Our highly innovative IT Outsourced / Managed Support Services assist our customers to cut business costs, improve IT Support responsiveness, reduce technology risk and deliver a more flexible and scalable IT Services.
The business cost of having an in-house IT Support department can be very costly and very difficult to manage for small and medium businesses. When you outsourced your computer IT Support to us, you can rely on our dedicated team of highly trained staffs to solve your computer support issues at only a small fraction of cost. Why pay for a IT engineer when you can have a IT team of engineers?
You will be able to allow our tech support engineer to access to your computer and fix your computer remotely. We also supply a large diversity of IT Products and Services that can help you solve your computer or networking problems.
Let Win-Pro‘s team of highly experienced IT Support engineers take the headache of Computer Support from your hands.